• Klim
    4
    Another small patch coming for Backup for Mac - v 2.10.1

    This patch includes a few bug fixes and improvements:

    • The issue with the multithreading in the database
    • The issue with showing plan with an empty name in history
    • WebUI shows incorrect duration value in history for restore operations

    As you may know for proper work of backup it must have full disk access. Now, right after the installation, it will show a window with instructions on how to do that, for a more convenient start.

    bpu6xvpqksf7kc13.png
  • Michal Gie
    1
    After granting full disk access Cloudberry wouldn't pass this screen anyway. Tried many times after rebooting...
  • Steve Morgan
    0
    Same problem, here. Just installed to recover some files and can't get past this dialog.
  • David Woodhead
    0
    I have downloaded the new version and installed it. I am not seeing this dialogue. If I try to allow Full Disk Access manually (from System Preferences) Cloudberry is greyed out.
    OS X 10.15
  • Steve Morgan
    0
    I've just tried it on another machine running 10.15, with the same results. Seemingly, no way to get past the Full Disk Access dialog. Running the Freeware version. Does it make a difference?
  • Klim
    4
    Hello ,

    thank you for your feedback. There are no differences between free and paid versions on this matter.
    In that case, please contact our support team, they will help you with this issue.
  • Steve Morgan
    0
    Hi

    When I try to raise a Support Ticket and select Cloudberry Backup Freeware as my product, I'm told to seek support on this forum. Should I select Cloudberry Backup and not Cloudberry Backup Freeware to proceed?
  • Klim
    4
    Hello ,

    Please check your mailbox, I sent you an email with a resolution to that issue.
  • Darren
    0
    I am having this same problem. Can you let me know what the resolution is as well.
  • Miguel
    0
    I canĀ“t get past the dialog also. Please share the solution to this issue, Thanks
  • Darren
    0
    This is also not just an issue on Catalina but I have the same problem on Mojave 10.14.6
  • Stuart Estes
    0
    I also cannot get past this dialog. Added CloudBerry Backup & bash to "Allow Disk Access". Rebotted several times. No joy..
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