I can't activate the cost estimates feature for my storage Backblaze B2.
When I go to the account properties, I can enable the cost estimates (I tick the checkbox and set a price of $0.005/GB), then I click "Ok". But when I go back to the properties (under the "cost estimates" tab), the feature is always disabled.
We've encountered similar issues before among a couple of other clients. Please do the following:
Go to Tools > Options > Logging and set High level of logging. After that please reproduce the issue and send us the logs(tools > diagnostic). We'll escalate that ticket to R&D, once we receive that info.
Note that High logging level significantly slows down the software so please make sure you set back Low level after reproducing the problem.
There is actually a workaround for that:
First, please stop the backup service by right-clicking on its icon in the lower-left corner of GUI and selecting "stop service'. Close the software now.
1) Navigate to your settings folder(C:\ProgramData\CloudBerryLab\CloudBerry Backup\ by default)
2) Find Enginesettings.list file
3) Open it with Notepad and find the following parameter:
<CostPriceGB>0.03</CostPriceGB>
You can change it to your liking.
4) After changing this string save the changes, re-launch the software and restart the backup service.
Thanks Matt,
I had to change two settings to enable and configure the feature :
<CostShowEstimation>true</CostShowEstimation>
<CostPriceGB>0.005</CostPriceGB>