Ctrl ALT Delete Command

Joe Bourque

I have been reading the forums and there was topics about adding KC to previous versions. I see the option to send commands to remote computer but I'm still not able to send Alt Ctrl Delete. When I do it the command is on my local machine not the remote machine. Has anyone figured out how to make this work.

Joe Bourque

Has anyone been able to make this work?

Sergey N

↪Joe Bourque

Hello Joe,

As I understand you are using a simple connection via PIN ?

Joe Bourque

Yes that's correct

David Gugick

↪Joe Bourque

Currently, the "Send Ctrl-Alt-Del" option is added to main menu of the client window, but is only available when the client is connected via secure desktop in full-control mode - unattended access mode.

Joe Bourque

How can I change it to a secure desktop and use a password I’ve set the password but it doesn’t give me an option on this particular machine to use the password instead of the pin

David Gugick

↪Joe Bourque

Here's some information on Unattended Access: https://help.msp360.com/cloudberry-remote-assistant/using-remote-assistant/unattended-access

Joe Bourque

David,

That's how I have it setup. I have it working fine on another computer but this particular machine it doesn't prompt for a password. It only gives the option for a pin.

JOe

David Gugick

↪Joe Bourque

I'll ask someone from support to review and reply here.

Ctrl ALT Delete Command

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