Disconnect issues
  • Joe Frankian
    0
    Been using remote assistant without any issues. All of a sudden when I try to connect ts disconnects
    and re-tries over and over with out connecting. It is saying: waiting for remote instance of Remote Assistant start - then disconnected.
    Any advise.
    Thank you
    Joe Frankian Options
  • Sergey N
    26
    ↪Joe Frankian
    i would suggest making sure that the service is running properly and from a properly elevated account. by the looks of the error it is definitely related to the ability of service to start properly.
    Sergey N Options
  • Joe Frankian
    0
    I went ahead and removed it. Reinstalled it. I was then able to connect but very slow reaction speed.
    I installed Splashtop which seems to work much better, so far no issues.
    Thank you
    Joe Frankian Options
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