MSP 360 Remote Desktop Very Poor Performance
  • Elv
    0
    hi6y7p3te65t5230.png

    Did a simple comparison between AnyDesk and MSP 360 Remote Desktop XD

    What do you think about it?
    Elv Options
  • David Gugick
    118
    ↪Elv
    What CPU are you using? OS? Can you also verify the Remote Desktop versions being used at both ends? Thanks.
    David Gugick Options
  • Elv
    0
    ↪David Gugick

    1n78w04skrxfw1jr.png
    Elv Options
  • David Gugick
    118
    ↪Elv
    The Support team would like to see the logs related to your installation as the behavior you're experiencing is not normal or expected. Please do the following:

    • Run Remote Desktop
    • Click on the Main Menu (hamburger icon) and select Diagnostic
    • Add a short explanation (high CPU usage with little to no activity) and also mention this forum post
    • Click "Send to Support"

    Support will review.
    David Gugick Options
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