Using NTLMv1 with Synology NAS DSM 7.0
We recently had an issue with a server that backs up to a Synology NAS where MSP360 could no longer communicate with the NAS. This happened shortly after we updated this NAS to Synology DSM version 7.0. It turns out that this new version of the DSM disables NTLMv1 by default, and warns that NTLMv2 is preferred and considered safer by Synology. We set the NAS to allow for NTLMv1 once again, and the server was allowed to backup after that.
My question is, since NTLMv2 is newer and considered more secure, is it possible for MSP360 to work with NTLMv2? And if not now, will NTLMv2 be available with MSP360 in the future?
In case it helps, here is a link to the DSM 7.0 release notes (recommend searching "NTLMv1"):
We are currently investigating the possible compatibility issues,
Could you please provide us with logging information from your machine?
First of all, please disable NTLMv1 support on your NAS server,
Then Enable a high level of logging in to the backup software, you can do that in Tools > Options > Logging
After that please reproduce the issue and send us logs (Tools >> Diagnostics, please specify ticket 104535 in the description)
Thank you in advance for providing the information.
Make sure to enable NTLMv1 on the NAS after sending the logs.
Thank you Sergey, logs have been sent to that ticket number.
Sign in or register to add a comment.
Add a Comment
Welcome to MSP360 Forum!
MSP360 Managed Products
Managed Backup - General
Managed Backup Windows
Managed Backup Mac
Managed Backup Linux
Managed Backup SQL Server
Managed Backup Exchange
Managed Backup Microsoft 365
Managed Backup G Workspace
Backup for Linux
Backup SQL Server
Connect Free/Pro (Remote Desktop)
Can not use my Synology NAS as source (error code 2003)
Best Recipe??? CloudBerry & Tiered Backup With NAS & Cloud
Restoring from an old Cloudberry backup from local NAS
Backup server to local NAS and Cloud storage
Terms of Service
Useful Hints and Tips
Created with PlushForums
© 2024 MSP360 Forum