if you've signed up for the service, the first time you click on storage you need to select the MSP360 powered by AWS option. At that point you should get a message that desktop licenses will be charged at $1 per month. If you then go ahead and select a different type of storage you'll get a message that the desktop licenses are going back to the normal price. I don't know where you're seeing the $2 price, so posting a screenshot would probably be best. If you signed up for the service however you should be in contact with an account manager who would be best to help you.

Hi David,

I get the $2 price when I try to buy new licenses through the console -please check the attachment. I only have a "MSP360 (Amazon S3)" storage account. It seems the support ticket has been transferred to Sales on the 22nd, no further updates since.

Thanks,

Can I assume that maybe you are not a Managed Service Provider? MSPs get special reseller pricing. For internal IT use (non-MSPs) the cost is higher. If you are an MSP, then your Account Manager can help fix the issue.

No, I'm not a MSP. I just deal with my own backups. That might be the cause then, thanks.

Yes, that's it. So, you can get Desktop pricing for $2 / Month (instead of $10) if you use the MSP360 AWS storage option. But you have a choice in storage providers if one of the others provides the features / pricing that works better for you. In that case, you'll pay the retail price (before discount) for the Desktop licenses, but you may pay less for storage - depending on your storage needs (region, features, etc.)