Comments

  • Plan process stopped with system error on CBB Ultimate for Linux to S3
    I also noticed that these messages were showing up in /var/logs/messages

    Jun 25 10:48:11 ip-10-231-100-183 abrt[30932]: Saved core dump of pid 12462 (/opt/local/CloudBerry Backup/raw_bin/cbbWorker) to /var/spool/abrt/ccpp-2019-06-25-10:48:03-12462 (1048576000 bytes)
    Jun 25 10:48:11 ip-10-231-100-183 abrtd: Directory 'ccpp-2019-06-25-10:48:03-12462' creation detected
    Jun 25 10:48:11 ip-10-231-100-183 abrtd: Package 'cloudberry-backup' isn't signed with proper key
    Jun 25 10:48:11 ip-10-231-100-183 abrtd: 'post-create' on '/var/spool/abrt/ccpp-2019-06-25-10:48:03-12462' exited with 1
    Jun 25 10:48:11 ip-10-231-100-183 abrtd: Deleting problem directory '/var/spool/abrt/ccpp-2019-06-25-10:48:03-12462'
    Jun 25 10:54:29 ip-10-231-100-183 abrt[29993]: Saved core dump of pid 6997 (/opt/local/CloudBerry Backup/raw_bin/cbbWebAccess) to /var/spool/abrt/ccpp-2019-06-25-10:54:27-6997 (382730240 bytes)
    Jun 25 10:54:29 ip-10-231-100-183 abrtd: Directory 'ccpp-2019-06-25-10:54:27-6997' creation detected
    Jun 25 10:54:29 ip-10-231-100-183 abrtd: Package 'cloudberry-backup' isn't signed with proper key
    Jun 25 10:54:29 ip-10-231-100-183 abrtd: 'post-create' on '/var/spool/abrt/ccpp-2019-06-25-10:54:27-6997' exited with 1
    Jun 25 10:54:29 ip-10-231-100-183 abrtd: Deleting problem directory '/var/spool/abrt/ccpp-2019-06-25-10:54:27-6997'
  • Plan process stopped with system error on CBB Ultimate for Linux to S3
    Thanks Matt, it's been three weeks since that ticket was opened and I was wondering if someone in the community may have some troubleshooting ideas of thoughts on other places to look. ciuczdqgrgupu1me.png

    The log_worker files do not seam to indicate any red herrings. The last lines in /opt/local/CloudBerry Backup/logs (even in debug level) just show the last files and that they were successfully backed up. Are there any other log files that might contain information about the program itself or why it may be crashing?

    The localDeamon log shows this...

    2019-06-21 00:00:00,959436 [INFO ]: [ CBB ] [ 7 ] Run plan by schedule: name: Small Folder Test id: {d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3} time: Fri Jun 21 04:00:00 2019 GMT next run: Sat Jun 22 04:00:00 2019 GMT FULL
    2019-06-21 00:00:00,959477 [INFO ]: [ CBB ] [ 7 ] Plan already running
    2019-06-21 00:00:00,959503 [INFO ]: [ CBB ] [ 7 ] Update schedule info loc: QDateTime(2019-06-21 04:00:00.959 UTC Qt::TimeSpec(UTC))
    2019-06-21 00:00:00,963331 [INFO ]: [ CBB ] [ 7 ] Run plan by schedule: name: Small Folder Test id: {d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3} time: Fri Jun 21 04:00:00 2019 GMT next run: Sat Jun 22 04:00:00 2019 GMT 
    2019-06-21 00:00:00,963352 [INFO ]: [ CBB ] [ 7 ] Plan already running
    2019-06-21 00:00:00,963368 [INFO ]: [ CBB ] [ 7 ] Update schedule info loc: QDateTime(2019-06-21 04:00:00.963 UTC Qt::TimeSpec(UTC))
    2019-06-21 04:39:39,748559 [INFO ]: [ CBB ] [ 7 ] QUuid({d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3}) Small Folder Test : Listing Process:
    2019-06-21 04:39:39,748593 [INFO ]: [ CBB ] [ 7 ] 
    2019-06-21 04:39:39,748605 [INFO ]: [ CBB ] [ 7 ] End Listing : Status:  QProcess::ExitStatus(CrashExit) code 11
    2019-06-21 07:32:55,720801 [INFO ]: [ CBB ] [ 7 ] Request force run plan "{d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3}". Request from id: {e492de20-fc76-4cb2-9776-26874e61d3be}
    2019-06-21 07:32:55,721019 [INFO ]: [ CBB ] [ 7 ] Run plan: QUuid({d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3}) Small Folder Test
    2019-06-21 07:32:55,721991 [INFO ]: [ CBB ] [ 7 ] Plan started: QUuid({d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3}) Small Folder Test 
    2019-06-21 07:51:17,926543 [INFO ]: [ CBB ] [ 7 ] QUuid({d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3}) Small Folder Test : Listing Process:
    2019-06-21 07:51:17,926573 [INFO ]: [ CBB ] [ 7 ] 
    2019-06-21 07:51:17,926585 [INFO ]: [ CBB ] [ 7 ] End Listing : Status:  QProcess::ExitStatus(CrashExit) code 11
    2019-06-21 07:59:27,300164 [INFO ]: [ CBB ] [ 7 ] Request force run plan "{d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3}". Request from id: {f59b9010-cbf0-477e-8ffe-0a1375b668cf}
    2019-06-21 07:59:27,300376 [INFO ]: [ CBB ] [ 7 ] Run plan: QUuid({d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3}) Small Folder Test
    2019-06-21 07:59:27,301317 [INFO ]: [ CBB ] [ 7 ] Plan started: QUuid({d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3}) Small Folder Test 
    2019-06-21 15:58:36,688512 [INFO ]: [ CBB ] [ 1 ] Local managment service disconnected
    2019-06-21 15:58:36,688852 [INFO ]: [ CBB ] [ 1 ] Local managment service connected
    2019-06-21 20:01:33,335633 [INFO ]: [ CBB ] [ 7 ] QUuid({d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3}) Small Folder Test : Listing Process:
    2019-06-21 20:01:33,335679 [INFO ]: [ CBB ] [ 7 ] 
    2019-06-21 20:01:33,335691 [INFO ]: [ CBB ] [ 7 ] End Listing : Status:  QProcess::ExitStatus(CrashExit) code 11
    2019-06-22 00:00:00,459825 [INFO ]: [ CBB ] [ 7 ] Run plan by schedule: name: Small Folder Test id: {d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3} time: Sat Jun 22 04:00:00 2019 GMT next run: Sun Jun 23 04:00:00 2019 GMT FULL
    2019-06-22 00:00:00,459861 [INFO ]: [ CBB ] [ 7 ] Run plan: QUuid({d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3}) Small Folder Test
    2019-06-22 00:00:00,460872 [INFO ]: [ CBB ] [ 7 ] Plan started: QUuid({d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3}) Small Folder Test FULL
    2019-06-22 00:00:00,461083 [INFO ]: [ CBB ] [ 7 ] Update schedule info loc: QDateTime(2019-06-22 04:00:00.461 UTC Qt::TimeSpec(UTC))
    2019-06-22 00:00:00,464903 [INFO ]: [ CBB ] [ 7 ] Run plan by schedule: name: Small Folder Test id: {d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3} time: Sat Jun 22 04:00:00 2019 GMT next run: Sun Jun 23 04:00:00 2019 GMT 
    2019-06-22 00:00:00,464920 [INFO ]: [ CBB ] [ 7 ] Plan already running
    2019-06-22 00:00:00,464934 [INFO ]: [ CBB ] [ 7 ] Update schedule info loc: QDateTime(2019-06-22 04:00:00.464 UTC Qt::TimeSpec(UTC))
    2019-06-22 00:30:10,415567 [INFO ]: [ CBB ] [ 7 ] QUuid({d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3}) Small Folder Test : Listing Process:
    2019-06-22 00:30:10,415599 [INFO ]: [ CBB ] [ 7 ] 
    2019-06-22 00:30:10,415610 [INFO ]: [ CBB ] [ 7 ] End Listing : Status:  QProcess::ExitStatus(CrashExit) code 11
    2019-06-23 00:00:00,459227 [INFO ]: [ CBB ] [ 7 ] Run plan by schedule: name: Small Folder Test id: {d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3} time: Sun Jun 23 04:00:00 2019 GMT next run: Mon Jun 24 04:00:00 2019 GMT FULL
    2019-06-23 00:00:00,459270 [INFO ]: [ CBB ] [ 7 ] Run plan: QUuid({d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3}) Small Folder Test
    2019-06-23 00:00:00,460445 [INFO ]: [ CBB ] [ 7 ] Plan started: QUuid({d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3}) Small Folder Test FULL
    2019-06-23 00:00:00,460667 [INFO ]: [ CBB ] [ 7 ] Update schedule info loc: QDateTime(2019-06-23 04:00:00.460 UTC Qt::TimeSpec(UTC))
    2019-06-23 00:00:00,464735 [INFO ]: [ CBB ] [ 7 ] Run plan by schedule: name: Small Folder Test id: {d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3} time: Sun Jun 23 04:00:00 2019 GMT next run: Mon Jun 24 04:00:00 2019 GMT 
    2019-06-23 00:00:00,464751 [INFO ]: [ CBB ] [ 7 ] Plan already running
    2019-06-23 00:00:00,464766 [INFO ]: [ CBB ] [ 7 ] Update schedule info loc: QDateTime(2019-06-23 04:00:00.464 UTC Qt::TimeSpec(UTC))
    2019-06-23 04:03:43,367524 [INFO ]: [ CBB ] [ 7 ] QUuid({d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3}) Small Folder Test : Listing Process:
    2019-06-23 04:03:43,367559 [INFO ]: [ CBB ] [ 7 ] 
    2019-06-23 04:03:43,367571 [INFO ]: [ CBB ] [ 7 ] End Listing : Status:  QProcess::ExitStatus(CrashExit) code 11
    2019-06-24 00:00:00,459195 [INFO ]: [ CBB ] [ 7 ] Run plan by schedule: name: Small Folder Test id: {d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3} time: Mon Jun 24 04:00:00 2019 GMT next run: Tue Jun 25 04:00:00 2019 GMT FULL
    2019-06-24 00:00:00,459232 [INFO ]: [ CBB ] [ 7 ] Run plan: QUuid({d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3}) Small Folder Test
    2019-06-24 00:00:00,460377 [INFO ]: [ CBB ] [ 7 ] Plan started: QUuid({d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3}) Small Folder Test FULL
    2019-06-24 00:00:00,460605 [INFO ]: [ CBB ] [ 7 ] Update schedule info loc: QDateTime(2019-06-24 04:00:00.460 UTC Qt::TimeSpec(UTC))
    2019-06-24 00:00:00,464405 [INFO ]: [ CBB ] [ 7 ] Run plan by schedule: name: Small Folder Test id: {d8d5c4d1-2003-4cd6-b142-b70f5cb82ff3} time: Mon Jun 24 04:00:00 2019 GMT next run: Tue Jun 25 04:00:00 2019 GMT 
    2019-06-24 00:00:00,464421 [INFO ]: [ CBB ] [ 7 ] Plan already running
    2019-06-24 00:00:00,464436 [INFO ]: [ CBB ] [ 7 ] Update schedule info loc: QDateTime(2019-06-24 04:00:00.464 UTC Qt::TimeSpec(UTC))