, this issue should be treated by our Support Team. Please use Feedback > Send to provide them with the diagnostic info they will need. Please refer to this forum thread and add the same description as above. Thank you for understanding.
, thanks for posting this. Personally I can't wait us making a Linux version. However, we've made a decision to postpone that for now until we polish the other mechanisms in the Windows version (that is available on our main website) and the Mac version (that is in the development nowadays).
If you could list the requirements to it, it would be extremely useful for us.
Having a direct comparison with a competitor solution is also good.
I would love to see an official docker image. I am finding it is really easy to manage and upgrade docker containers. They also run well even in small servers like my Intel NUC which currently running four, soon to be five containers. — M Prindle
We in CloudBerry do not have plans to support an official docker image - but this will probably change in the future, when the product grows to the maturity it needs for the big time.
unfortunately, there's been a change of plans. Currently our Backup for Windows team is preparing to launch a huge revamp to their Archive Mode backup, after that we'll re-use that in Backup for Linux. Since the backups are basically one archive - no information can possibly be collected from file names.
Yes, it will take longer than if we had implemented what we have for file name encryption in Backup for Windows. That is a development decision we've made. Apologies for any inconvenience it may have caused.
, we'll need diagnostic info from the application, please use Menu > Diagnostic > Send to support, mention this thread in the description so it's not lost. Thanks in advance
, enable encryption and Unattended Access on the remote computer side, pass the encryption key to the client side and connect.
If that doesn't help, we'll need the diagnostic info to tell the reason.
Please navigate Menu > Diagnostic, add the same description and press "Send to support".
It will automatically open a support ticket for you, you should get an automatic email response
You might also want to assign a domain name that would stand for that IP - for example, on your DNS server - that can be done outside of CloudBerry Backup
, have you tried connecting as <Other user> and using the same user credentials? In this case it will either connect you into or show a more informative system error.
, Backup History is available in GUI (which I believe you do not use) or WebUI (disabled by default, get the syntax by running this [ ./cbb option -set wa ] )
The error itself, however, is returned by mistake - such files should be skipped without returning any errors, this is the expected behavior.
We have fixed it already, the update should be coming soon, supposedly next week
, it's probably the "do not backup hidden files" option that is enabled by default.
Edit the backup plan and specify [-es no] to allow backup of hidden files.
, please do the following on BOTH machines in question:
Click Menu > Diagnostic, fill in the description (please specify something like "cannot connect TO this computer" in both times) and press Send to Support.
This automatically opens a support ticket.
, to add to the comment above - you might also want to adjust the settings for the logs.
Execute the command [ ./cbb options -set logging ] for details