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Comments

  • valid file names
    Edward, if possible, please ask your sister to use the Feedback button in the top of the app menu, specify "for Caleb: valid file names forum" and hit Send.

    Thanks in advance!

    By the way, CSV Export and/or right-click-copy will be available in future at some point to avoid this.
    We do have plans to improve user experience with the app.
  • valid file names
    Hi Edward, could you please specify the file names? Just for clarity
  • edit w/o wizard?
    Hi Edward. In Backup for Windows they will add more pencil icons as the development goes (and as we gather feedback from the users).
    By the way, what options would you prefer to have pencils on?

    We also have plans for this in Backup for Linux/Mac, but it's not very high on our priority list at this point. The designers are working on it though!
  • what's "user name" in backup notifications?
    Hi Edward. Makes sense. Thanks for your suggestion, we'll think this through and fix it somehow.
  • what's "user name" in backup notifications?
    Hello Edward,
    Basically it's the name we should use in further conversation. You can enter some garbage if you want to keep this info private (we're not sharing it with anyone outside of our company anyway).
  • Installing CloudBerry Linux CLI locally without root access?
    Hi again .

    I just thought that maybe you will find it easier to install CloudBerry Backup in a container.
    You can find it here with the howto.

    This is not our official distribution, just some cool guy not affiliated with CloudBerry Lab who decided to share his configuration with others.

    Please let me know whether this is sufficient or not.
  • Installing CloudBerry Linux CLI locally without root access?
    Hi Martin. I have filed your feature request. We currently have no plans for it, but it may change in future. If you could provide a detailed description of the use case, it would be easier for us to plan the feature through
  • Debian Stretch CLI hangs
    Hi John, thanks for reporting it. We saw it once on a CentOS 7 machine, found no workaround to this.
    I will pass it to our R&D, the fix is supposed to be included in the next release.
    Sorry for the inconvenience!
  • Here are our plans. What else do you want to be added?
    Hi. We don't have it on our roadmap at the moment.
  • How to exclude files of type "script"?
    That should work. I don't think we tested it with the backslash though.
  • Backup multiple user accounts on same Mac
    Hi again.

    CloudBerry Backup for Mac runs backup plans on behalf of a user who owns the plan configuration file (by default, it's the one who created the plan).
    The config files are stored under "/opt/local/CloudBerry Backup/plans/"

    Possible solutions would be:
    - create multiple backup plans for each user's home directory and assign config file ownership respectively.
    - run a single backup plan with admin user or root user or whoever has access to everything in different user folders.

    For the latter here is a terminal command:
    sudo chown root:wheel "/opt/local/CloudBerry Backup/plans/"*
  • How to exclude files of type "script"?
    Hi Sylvain.
    AFAIK Mac OS defines the "script" type by content of the files, not by name. If this is correct and the files are not named by something specific (like if they were called scriptfile\X\X) - Backup filters won't be able to recognize those and exclude.

    Here's what the filters can: exclude files that have something specific in their names (including file name extension).
    If the files are named something\anything.extension - you can either exclude them with [something*] filter or [*.extension] filter, maybe even with [*anything*] filter.
  • Here are our plans. What else do you want to be added?
    , thanks for your feedback.

    As I mentioned earlier, this is a strategic feature we are working on. It requires quite an amount of work so it will take us time to implement it - but at some point we will definitely add bare metal backup (in our terms, Image Based Backup).
  • Retention Policy
    Hi Stratos. I presume the files' names are new every time, is this correct? In this case you should uncheck "Always keep the latest version" so the files get purged.
    Please note that it might also affect files that are not supposed to be purged after a month - I would recommend to split them into another backup plan with a different retention policy
  • Ignore SSL Certificates as Network Preferences Default
    Hi Sylvain, as Julia has mentioned, we are preparing to add a Mac/Linux section to our new Help site. As soon as our tech writers finish the articles, we will publish it.
  • Several general questions forum protocol

    CloudBerry Backup for Linux does not have a version to run on ARM processors. Frankly speaking, we don't even have it on our roadmap - but your request is registered. We might decide to implement it at some point if the feature is highly requested.
  • Here are our plans. What else do you want to be added?
    , thanks, that's some food for thought. We are looking into things like how much information we show and what can be rebranded - but it's always nice to get feedback and details.
  • Minio error messages
    , hi Sylvain.

    From what I see, the access denied errors originate on the Minio server side. Seems like there is a misconfiguration of some kind - the Minio software is not able to create a new file on the storage.
    There are no settings in CloudBerry Backup that would affect permissions in this regard.
    I guess the Minio service runs under an account that is not capable of (some) write operations.

    There's also no special treatment for .ORF files or any other specific file format - not sure if the Minio software has any.

    "no such file or directory" seems to be a consequence of failed write - Minio could not create a file so it could not find it later.
  • Time Machine Backup
    , you can always check Backup History in the left bottom corner - "by files" should give precise info. It is likely the reason will be described there in the table.

    In case the error message is insufficient, please use the Feedback button in the top menu, add description and click Send. This will create a support ticket automatically.