Block-level no longer automatically working with chained image backups. Please help!
Last reply almost a month ago, still no fix. We have several techs installing this software for our customers and so of course we created an SOP for how we manipulate this software to do what should be rather easy. Now I need to update the SOP to include editing config files by hand because the settings we need are no longer able to be configured in the web interface.
We setup 3 new customers and instead of doing incremental dailies the chained cloud backup did full backups daily which set off a flag on AWS almost immediately we were way over budget. Why the hell isn't this fixed yet?
On top of that if we need to tweak old plans the "<Schedule><Enabled>true" comes back but I'm not sure what that actually impacts, the gui remains the same if that's false or true.
Is there some published document regarding the xml entries that we can at least consult?
Massive thanks to JamesZ for taking the time to document a work around, you saved a customer for cloudberry because right now Veeam is looking real good if it wasn't for the massive hassle of changing everything.
Luckily already configured clients don't break as long as we don't touch the plan configs. But onboarding new setups is becoming more complex and wasting more of our time, Just unbreak whatever you broke it was working fine not too many versions back.