Hello, I am using the latest version of Remote Assistant 2.3.1.5 . I configured it for Full Control on the client and even on my machine.
When I access the client's machine and his machine is blocked, I can't use it, as it stays in the message "Established, waiting for incoming data ..." forever. Only access the customer's desktop immediately after they unlock Windows.
Was there a solution for the case?
NOTE: Another thing I noticed is that there is no option for Ctrl + Alt + Del to block the machine.
NOTE2: During access, if you block the Windows session of the machine, you lose access.
Thankful.