I now understand why I need to log back into the remote PC, but the connect to the remote PC continues to drop. I did email the logs.

Will try to contact support, but says support only provided on forum. FYI - When I get disconnect, I get the on screen message: user/user is already working on remote computer. Your connection mayh pause this windows session. Underneath is bottom to connect.

Whats happening is that the remote connect just drops. When I reconnect back to the remote computer, the remote computer has been logged out, and I must reenter the password. Remote Assistant appears to not be maintaining the log-in status of the remote computer.

Same here. Remote computer is logging out about once per hour or so. I have to reconnect to remote PC and have to log back in again.