The structure and configuration of your storage and backup plans are entirely up to you and depend on your goals and requirements. As long as you can access your backups and restore data successfully, there's nothing wrong with your configuration. Regarding the prefix, it serves as a unique identifier that links backup data to a specific computer. For instance, if you replace your computer, restore all the data from the old one, and wish to continue backing up to the same storage, the prefix will assist you in configuring that transition seamlessly.

We will need logs to investigate. Please DM me you contact email address and I will send you an email to proceed further

Hello Travis,

What is you OS, backup plan type, backup type format, software agent version?

Ferdi, this error occurs when the software attempts to purge a "system" incremental backup that is generated just before a new synthetic full backup is created. Typically, this incremental backup is purged after a successful synthetic full backup. However, due to object lock being enabled on your storage bucket, the software is unable to delete it and therefore reports this warning.

Do you mean you backups are not running?

Please DM me you email address. I will ask one of our engineers to take a look

The fix has not been released yet, but I can check with the dev team is there a pre-release version that we can share with you, if you are interested

Please DM your email address. We will need to request logs by email to investigate.

Please open a support case.

Yes, it's on the roadmap. What storage are you using?

I assume you are trying to configure a backup plan with the new backup format. Please refer to this thread to learn about how retention and schedule options work https://forum.msp360.com/discussion/9437/help-understanding-retention-policies

Next week the fix will be released

What's the backup agent version you are running? Have you upgraded recently?

You need MSP360 Backup standalone agent to restore. After installation choose "Restore only" mode when starting the agent. Here is the article with more details https://help.msp360.com/cloudberry-backup/restore/restore-only-mode

Please DM me your contact email address, I will have one of our engineers to take a look

Are you using local storage destination? what is your storage media shows for used and free storage?

Ben, DM me your contact email address. I will then reach out to one of our engineers to assist with troubleshooting the issue.

This is a known issue. The fix is scheduled for one of the upcoming releases in Q1

Have you checked this KB article already https://kb.msp360.com/standalone-backup/general/certificate-issues#

With Legacy format Incremental means file level incrementral. What you're seeing is probably a bug.