Thank you

I have also already run the consistency check and repository sync but it did not make any difference.

I have not removed any files and the cloud storage is not showing the true file count. Please see the attached images. The Outlook folder on the cloud is showing 320 files (870GB) and on the Server and cloud storage file browser it is showing 13 files (41GB).

I have tried selecting only one small 2GB folder as the source and set the retention to 1, but the backup still keeps failing.

How can the cloud storage be 1.08 TB but the limit is 200GB?

Is the 200GB limit exceeded error determined by the source files being over 200GB or the cloud storage being over 200GB?