I just found it. I was racking my brain on where to change the setting to use the legacy format. Then I see the little down arrow under files that gives the option File Backup and File Backup (Legacy). That's what I was missing the whole time. Sorry to waste your time as I wasn't even on the same page...!! Thanks again!

Just backing up the .bak files. I'm not quite clear on what you mean by I have to re-upload everything. The new msp360 is backing up in the new format and I would like it to back up in the old format if its possible.

Do you know how we can go back to the legacy format? It's a new install of MSP360 and I don't know if there is an option to go back to the legacy format.

Thanks for the reply. We have only used MSP360's CloudBerry since it works so well and didn't think about this scenario until recently. I think your option for encrypting with another product and then sending it is a viable option that we will have to weigh in if we wanted to circumvent this risk. Or we can wait and see if there is any inclination that the product will no longer be supported, we would then restore and then re-encrypt. We will most likely go with the latter so thanks for your response.

Is there an update to this response? We are thinking of the same consequence if something were to happen to CloudBerry in 30 years from now. Maybe the product line is dropped and we can't get the client installed somewhere. What happens to all of our long term backups that were encrypted?