• RIP Free unattended access
    UVNC + ZeroTier (SimuVPN to avoid firewall port NAT issues)
  • RIP Free unattended access
    Thank you for the years of service on the free product. I have now rigged up my own system to do remote access to the computers I need to manage, using open source components. Necessity is the mother of invention.
  • RIP Free unattended access
    I understand your need to make money, especially in the current market, and thank you for all the free years of free access! I would prefer to have an "ala carte" service level, where I could fund an account with maybe $20, and every day that I used the product (regardless of the count of computers connected to), my account would be deducted $2.00 . After 10 days or usage I would need to replenish the account. After 45 days of usage, it would be smarter to purchase the Small Business product at $89 . But this requires additional programming on your part, so I understand if you don't want to do it. A quick scan of the Connect.log file, shows I have been under 30 days of usage for a rolling year. Otherwise, I'll just need to pass along the cost to clients. thanks again.

    When I went to start the program and look for the diagnostics, I noticed the old program had been removed / auto-upgraded. So next time that i need to use this, do I need to register for the free trial, to be able to access remote computers, and will the ID value and encryption keys still be valid, or will the remote computers need to be upgraded to match the new version?

    I look forward to testing the new version and speed when I can. One thing that bugged me was when ding a reboot for the remote computer, if a windows dialog box popped up after clicking restart, (for example "Windows is waiting for program XYZ to shutdown..." Remote Desktop was already disconnected, and I could not reconnect while windows was in that state. I never reported it because I know I was using the free version and had to live with it, but I wonder if that is fixed in the new version?
  • Is Remote Desktop Free for Personal Use?
    you fellas are the best!
  • Confused if I have a trial or free version
    Hi David,
    Can you explain some questions about the current free edition?
    1. is support thru this forum still available for users of the free edition?
    else {} LOL
    2. I seem to need to enter the ssl key on each attempt to connect. Is this a "feature" of the free edition?
    3. the keys appears to begin with the same letters, and also end with the same letters, but after I did a compare of 2 keys, I see they are indeed unique. So for a while these "similar looking" keys were driving me crazy, thinking I had the correct key, based on the beginning and ending letters, but indeed I was trying the wrong key. thanks for the log file. lol
    4. can you consider changing the information phrase that is displayed on initial connection
    from "[username] is already working on Remote computer"
    to "[username] has an open session on Remote computer."
    5. can you clarify what happens when the "controller user" connects using Windows logon credentials? 5.1. Does the user with the active session get logged off, or just locked?
    5.2. Do they see any notification messages on screen?
    5.3 When the "controller user" uses the Windows login screen on the remote computer, does the user session at the remote computer see the remote controller user logging in, or is it treated as a separate session, and the user at the remote computer doesn't see anything?
    6. What determines the 5 endpoint limit of the free edition? is it the number of entries in the address book (I currently have 6 entries), or is it watching for a limit of 5 connections at the same time, or some other metric? I just don't want to be surprised at the worst time by a notification that I can't make a connection due to exceeding some limit, etc.
    thank you
  • Win10 Dark Theme issues
    sorry, I was using the term "class" in the sense of http css, but I meant if there is a way to reference the object to set it's custom color... however it is probably best to have your developers decide how to turn the interface to a "dark" mode. thank you.
  • How to Save Remote Computer Details
    the list of server recently connected to is stored in \Program Data\CloudBerryLab\Cloudberry Remote Assistant\RASettings.xml

    you can back up that file to an cloud storage in case of a crashed computer etc.
  • CloudBerry Remote Assistant 2.2 Released !
    great job documenting this Philipp! I wish all end users were as helpful.
  • What's new - CloudBerry Remote Assistant v
    HI I experienced an issue in this version, when a connection was dropped, before it was dropped, i might have been typing too fast, and or holding down a key too long, and Win 7 pro 64bit activated a hot key for the shift. Then when an automatic re connection was made, I could not type anything, (ie there were no charters being displayed as i typed remotely. I could still use the mouse to click.. I tried to send a diagnostics report (239817), but of course my typing did not show up, so the ticket was blank.

    I self-solved this by using the on-screen keyboard, and clicking the SHIFT key on the on-screen kbrd, and then I was able to see what I was typing again.

    maybe you could use some icons on the floating control panel to show when caps lock is on?
  • What's new - CloudBerry Remote Assistant v
    Hi Gleb,

    Can the remote computer be upgraded while connected to CBRA remotely? Or does it need to be done in person at the remote computer, because the installation will break the remote connection?