Comments

  • Cannot delete Backup from webui
    Can you provide me with steps to raise a ticket?
  • Cannot delete Backup from webui
    I have paid "MSP360 Backup for Linux Server Edition". There is no console.
  • managing 5 devices or less
    Oh, so "managing 5 devices or less" means I am allowed to buy up to 5 licences. ok. That's a little confusing and not clear.
  • Cannot delete Backup from webui
    How do I raise the support ticket now? When I go to https://support.msp360.com/cases, I can't raise a ticket now because I am not paying a support contract. Just shows me a link for "Buy Paid Support" even though I have a paid licence.
  • Cannot delete Backup from webui
    Looking at the log_WebAccess.log, it looks like the server crashes.

    2023-10-03 22:04:35,530130 [INFO ]: [ CBB ] [ 16 ] Delete Backup Data QUuid<redacted>
    2023-10-03 22:04:36,082794 [INFO ]: [ CBB ] [ 1 ] Notification manager init
    2023-10-03 22:04:36,083078 [INFO ]: [ CBB ] [ 2 ] Notification manager started
    2023-10-03 22:04:37,193524 [INFO ]: [ CBB ] [ 1 ] Start web service
    2023-10-03 22:04:38,194598 [INFO ]: [ CBB ] [ 14 ] Web server thread started...
    2023-10-03 22:04:38,196826 [INFO ]: [ CBB ] [ 14 ] Use HTTP in port: 43210
    2023-10-03 22:04:38,295657 [INFO ]: [ CBB ] [ 1 ] Local managment service connected