An error occurred (Code: 1003) CBBackupPlan failed unexpectedly

MSP360 Backup
1

I have just purchased a new machine.
As such have migrated from CloudBerry Backup free to the latest MSP360 Backup Free
I exported the config from Cloudberry and imported to MSP.

I can restore files, but when attempting to backup receive the above error.
The Vault is showing correctly - the keys have been added etc…

Just fails pretty much instantly - with no other info… any ideas?

2

[reply=“JP Cooper;d9547”] If you’re attempting to continue backups on a different computer, please follow this guide: https://help.msp360.com/cloudberry-backup/miscellaneous/continue-backup

3

Thanks, unfortunately some of the steps are not available to me - for example the Set Backup Prefix & Restore Backup Plans.

Unfortunately the error persists.

4

[reply=“JP Cooper;10741”] What is your OS?

5

Win10, 22H2

6

Fixed - though it reported the sync had failed - it had not. It had downloaded the previous schedule, overwritten the newer settings and caused a conflict on both path locations and stored passwords.