I have been reading the forums and there was topics about adding KC to previous versions. I see the option to send commands to remote computer but I’m still not able to send Alt Ctrl Delete. When I do it the command is on my local machine not the remote machine. Has anyone figured out how to make this work.
Has anyone been able to make this work?
[reply=“Joe Bourque;5803”] Hello Joe,
As I understand you are using a simple connection via PIN ?
Yes that’s correct
[reply=“Joe Bourque;d1639”] Currently, the “Send Ctrl-Alt-Del” option is added to main menu of the client window, but is only available when the client is connected via secure desktop in full-control mode - unattended access mode.
How can I change it to a secure desktop and use a password Ive set the password but it doesnt give me an option on this particular machine to use the password instead of the pin
[reply=“Joe Bourque;5819”] Here’s some information on Unattended Access: https://help.msp360.com/cloudberry-remote-assistant/using-remote-assistant/unattended-access
David,
That’s how I have it setup. I have it working fine on another computer but this particular machine it doesn’t prompt for a password. It only gives the option for a pin.
JOe
[reply=“Joe Bourque;5850”] I’ll ask someone from support to review and reply here.