Error - There is no connection to the Cloud

When I try to mount a bucket from a local NetApp StorageGRID I’ll get the error, that it failed to mount, since there is no connection to the cloud.

But it is possible to explore the bucket in the settings.

Does anybody have a hint for me?

It is a trial version 3.0.1.1 with 15 days of activation left.
The trial is a dark zone were no internet connection is possible.

[reply=“Jan;d652”] To fix such problems in closed network environment you need to:

  1. Go to C:\ProgramData\CloudBerryLab\CloudBerry Drive
  2. Find productConfig.xml file
  3. Open it in Notepad and edit the following parameter:
    true
    Just change it to
    false
    That should work.

Hi Matt,

that fixed it!

Thank you!