Hi,
I am trying to restore a file from a full backup.
I am not on the computer which made the backup, and I have full access to the storage, because I own the sftp storage where the file is saved.
When selecting the file, I always have (I changed the filename because of GDPR):
[code]2020-03-14 13:05:23,081 [SERV] [1] NOTICE - **********************************************************************************************************
2020-03-14 13:05:23,094 [SERV] [1] NOTICE - CloudBerry Backup Bare Metal Edition Engine Started. Version: 4.8.0.180
2020-03-14 13:05:28,001 [CL] [11] ERROR - Command::Run failed:
Copy; Source:/backup/CBB_SRVTSE/D$/DONNEES/XXXX/FICHIERS OUTLOOK/[email protected]$/20190215185356/[email protected]; Destination:C:\Users\Administrateur.WIN-4GFP8VMCVQH\Documents\autre2
ICSharpCode.SharpZipLib.SharpZipBaseException: Unexpected EOF
à ra.a(Stream , Stream , Int32 , ICancelable )
à VR.A(Stream , DateTime , RE )
à VR.gf(Stream , DateTime , Sv )
à uD.Ix(Stream , DateTime , Sv , Func1 ) à uD.Gk(Up , String , Sv ) à sb.Dm() à Sw.hE() 2020-03-14 13:05:28,004 [PL] [11] ERROR - Error occurred on restore ICSharpCode.SharpZipLib.SharpZipBaseException Unexpected EOF à ra.a(Stream , Stream , Int32 , ICancelable ) à VR.A(Stream , DateTime , RE ) à VR.gf(Stream , DateTime , Sv ) à uD.Ix(Stream , DateTime , Sv , Func1 )
à uD.Gk(Up , String , Sv )
à sb.Dm()
à Sw.hE()
à TB.D()
2020-03-14 13:05:28,033 [SERV] [1] ERROR - Fail count: 1
2020-03-14 13:05:28,089 [SERV] [1] NOTICE - Elapsed time: 00:00:04. Max memory usage: 57 MB. Processor time: 00:00:06
2020-03-14 13:05:28,090 [SERV] [1] NOTICE - CloudBerry Backup Bare Metal Edition. Version: 4.8.0.180[/code]
I “head” the stored file. I only have:
head backup/CBB_SRVTSE/D\$/DONNEES/XXXXX/FICHIERS\ OUTLOOK/[email protected]\$/20190302185132/[email protected]
CloudBerryData ???? U
It seems that it is not a zip file.
More recents backups are successfully restored. Only oldest backups are failing.
I tried with the most recent restore only version:
2020-03-13 23:55:59,294 [CL] [12] ERROR - Command::Run failed:
Copy; Source:/backup/CBB_SRVTSE/D$/DONNEES/XXXXXX/FICHIERS OUTLOOK/[email protected]$/20190222084835/[email protected]; Destination:C:\Users\Administrateur.WIN-4GFP8VMCVQH\Documents\autre restore\
ICSharpCode.SharpZipLib.SharpZipBaseException: Unexpected EOF
à aCL.a(Stream , Stream , Int32 , ICancelable )
à aIE.aIG.A()
à aCL.A(Action , Stream )
à aIE.A(Stream , DateTime , abL )
à aIE.GY(Stream , DateTime , adu )
à aEL.Ms(Stream , DateTime , adu , Func`1 )
à aEL.Ka(aEc , String , adu )
à adw.fL()
à adv.lw()
2020-03-13 23:55:59,304 [PL] [12] ERROR - Error occurred on restore
ICSharpCode.SharpZipLib.SharpZipBaseException
Unexpected EOF
à aCL.a(Stream , Stream , Int32 , ICancelable )
à aIE.aIG.A()
à aCL.A(Action , Stream )
à aIE.A(Stream , DateTime , abL )
à aIE.GY(Stream , DateTime , adu )
à aEL.Ms(Stream , DateTime , adu , Func`1 )
à aEL.Ka(aEc , String , adu )
à adw.fL()
à adv.lw()
à afp.D()
2020-03-13 23:55:59,315 [CL] [12] INFO - Running items count: 0, Awaiting: 0, Paused: 0, NA: 0, Failed: 1, SuccessCount: 0, WarningCount:0, 0 In progress count: 0, Idly Running count: 0
2020-03-13 23:55:59,318 [PL] [12] INFO - Entering sleeping mode event in CommandQueue occurred
2020-03-13 23:55:59,319 [PL] [12] INFO - Download queue is entering sleeping mode
2020-03-13 23:55:59,320 [PL] [1] INFO - Download finished
2020-03-13 23:55:59,324 [PL] [1] INFO - Success count: 0 (0 bytes), failed: 1
2020-03-13 23:55:59,418 [CL] [14] INFO - The queue worker thread 14 finished.
2020-03-13 23:55:59,443 [SERV] [1] ERROR - Fail count: 1
2020-03-13 23:55:59,600 [SERV] [1] NOTICE - Elapsed time: 00:01:41. Max memory usage: 65 MB. Processor time: 00:02:27. DB connection: 7 DB query: 10 Status report: 194
2020-03-13 23:55:59,607 [SERV] [1] NOTICE - CloudBerry Backup - Restore Only. Version: 6.2.6.3
2020-03-13 23:55:59,635 [SERV] [1] INFO - Notification will be sent according to settings
2020-03-13 23:55:59,640 [SERV] [1] NOTICE - Plan status: Fail. Elapsed time: 00:01:40.4863839. Version: 6.2.6.3Any help/ideas welcome 
I need to open pst file, even not through cloudberry backup soft.
thank you