Getting Control view on remote computer

MSP360 Managed Products Connect (Managed)
1

using Freeware, I can successfully access my office computer from home.
But I can get View Option. How do I get Control option?

Thanks,
Alan Appel
[email protected]

2

Cannot view the answer to my question

3

This whole system is user unfriendly :-(.
It just told me that the anser to my question was that I cannot view the answer to my question!!!

4

[reply=“Alan Appel;d1522”] Hello Alan,

In this case, you can request control from the remote peer to configure the remote machine to accept the connection by default. We also have an Unattended Access feature that resolves those issues straight away. I would also suggest taking a look at our awesome Help section.