Menu, About, Registered to, my Email Address needs editing

MSP360 Managed Products Connect (Managed)
1

HI, How can I edit the email address that is shown in the About menu of Remote Assistant?

Whenever I try a diagnostic action, it is sending it from the wrong email address.

I searched my RegEdit for the email value, but it was not found. I also attempted a search from within windows explorer, no items matched.

thanks

2

Hi [reply=“Steve Wasiura;d486”], please close Remote Assistant and try the following CMD command (your path may be different if you changed it):
“C:\Program Files\CloudBerryLab\CloudBerry Remote Assistant\CloudBerry Remote Assistant.exe” activateLicense -e [email protected] -f

Then reopen RA and check if the email is correct or not

3

success, thank you!