MSP 360 Remote Desktop Very Poor Performance

Did a simple comparison between AnyDesk and MSP 360 Remote Desktop XD

What do you think about it?

[reply=“Elv;d2107”] What CPU are you using? OS? Can you also verify the Remote Desktop versions being used at both ends? Thanks.

[reply=“David Gugick;7557”]

[reply=“Elv;7558”] The Support team would like to see the logs related to your installation as the behavior you’re experiencing is not normal or expected. Please do the following:

[list]
[] Run Remote Desktop
[
] Click on the Main Menu (hamburger icon) and select Diagnostic
[] Add a short explanation (high CPU usage with little to no activity) and also mention this forum post
[
] Click “Send to Support”
[/list]

Support will review.