I thought it might be helpful to newbies like myself to detail the process of setting up unattended access, as there are a couple of hooks that tripped me up along the way one being the password required and the fact that the program doesn’t show up in the system tray.
Perhaps the forum Admin might put a sticky on this to sit at the top of the group?
Install the program and launch it.
Click on the selector at the top and choose “Allow Remote Control”
Make a note of the computer ID (you’ll need it later)
Select Encryption ON
Tick the Encryption required box (this will generate a very long stream of figures)
Click on Save and save it to preferably a pen drive (a text file with the computer name will be created)
Select the box “Allow unattended access”
Click OK and check that Encryption is ON and Unattended access is ON
REBOOT the computer. Cloudberry will load automatically in the start-up process, but you will not see it in the system tray.
On the computer you intend to Access the above set-up
Install the program and launch it.
Click on the selector at the top and choose “Control Remote Control”
Type in the computer number you previously made a note of (no spaces)
Put your pen drive into the USB of the computer
click on the button with 3 dots next to it
click on encryption required
Choose read from file (and find the txt file on your pen drive)
Press OK and then connect. (This should wake up Cloudberry at the other end and show the connection number and name).
You will be asked for a password. The password required is the Windows password that was used to login to the computer you are accessing.
All going well… you will have control of the remote screen.
The access to that particular computer will be saved along with the encryption key so you will not have to re-enter it again.
It is all said and done FREE software, possibly still in the development stage and the type of person mostly using it would be familiar with the vagaries of computer usage and “solving problems” :-).
I guess if it morphed into a deluxe paid version, then better documentation could be expected. I used to be a programmer/analyst before I retired 15 years ago, so I have some sympathy for the developer.
I’ve been using it on 3 computers for about 3 weeks now. It performs flawlessly and I am grateful to be given the use of it without any payment.
Hi [reply=“Tony;2678”], thanks for the insight!
Here’s our plan: the freeware version will stay freeware and its feature set will be approximately as it is right now (maybe we will add a bit more).
The “deluxe paid version” will be tied with a web portal and most of the stuff will be performed automatically under the hood.
why do i need the user login password, we have a domain with azure accounts, and everyone is using his own password, is there a way to establish a connection without the need of the user password ?
[reply=“Frank;2842”], if you’re using Unattended Access you can connect without the user login-password if you choose - this will bring you to the Windows authentication screen
but still ill have to logout of the current user on the remote PC and be forced to login with my User, shouldn’t the encrypted key be enough for that ? is it something within the Windows OS that prevent this or its a feature in your program, if its within the windows OS i can live with it, but if its a feature, can we get an option with trusted PC thus we can get over this issue .
[reply=“Frank;2846”] the logout will be done automatically.
The encryption key is not enough because Remote Assistant cannot log into a user session without knowing the user password - that is a security restriction of Windows OS.
Ty for the comeback, so on the target PC i have changed the user from domain account to local account, now im getting “unable to connect, use credentials are invalid” although i typed the password correctly.
any thoughts ?
so after setting up CBRA on one of the site laptops it wont work after two days, now im getting this message when i try to connect to it, and if i remove the encryption key i will be stuck in connecting and reconnecting loop, i dont have physical access to the target laptop so i dont know whats up .
My unattended access is not working after I restarted remote computer. After the restart it always asks for PIN. I have even tried to generate the new encryption text but it didn’t help. Encryption is enabled on both computers - remote and local. How can I fix it?
