Not able to see license Activation Keys in portal

MSP360 Managed Products Managed Backup - General
1

I’m fairly new to MSP360. Trying to script silently installing/activating it on remote machines. I saw this document explaining how to use command line.

However, it says I need the activation key, but I can’t find it anywhere in my admin account. I’m looking under Users > Licenses, but instead of Activation Keys I have a column called Transaction. If I click the “i” for details, it doesn’t tell me there either. (See screenshot)

Only way I can see the license numbers is by using the “showLicense” command, but the license has to already be installed on a machine, so that won’t work. How can I see the licenses in the portal?

Thanks!
Al

2

[reply=“Al R;d1946”] You’re on the wrong help. That is for our stand-alone products, not Managed Backup. MSP360 Managed Backup help is accessed from the admin console using the Help option (top - right). Please refer to this page instead: https://mspbackups.com/Admin/Help/backup-and-restore/backup-agent/win-agent/install-configure-win/silent-installation