Notifications are not being received

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1

I am not receiving success or failure emails. I have them set up in the notifications section. None are being received. My email address is in all sections. Please advise

2

[reply=“Savoy Wilson;d2357”] Which product are you using? You posted in the general section.

3

msp360
mspbackup.com

4

[reply=“Savoy Wilson;8474”] Please refer to this article and see if it helps address the issue: https://kb.msp360.com/managed-backup-service/troubleshooting/email-notifications-are-not-delivered