With the death of Crashplan home, Im using this as an opportunity to transition clients to more of a managed backup solution. I have some questions and Im hoping you guys can pick apart my use cases for holes Im missing. Ive been using CB for server backups at 2 sites (1 with a single Hyper-V host and the other with 1 Hyper-V host, 1 bare metal and 2 sql) for about 2 years and am reasonably happy with it for those sites. However, Im looking for a sanity check on things.
Ive looked at Veeam and havent been able to get the MSP folks to call me back to get licensing going. I also think the Azure infrastructure costs would be more then CB, but Im not 100% there as I havent actually got a whole Veeam repository setup before.
Questions:
SQL backups - should transaction logs be shrinking after backup automatically or just marking space as free within the transaction logs? Today I checked a server and had 12gb of transactions logs on a few hundred mb database. I had to manually backup and then shrink to get the space back. This was on SQL Express.
If Im doing a hybrid backup and the local network target is missing, does the cloud backup proceed or also fail? (Im pretty sure its fail)
On Desktops/laptops, If Im doing a backup of either image or file/folder and the computer is shutdown/sleep/hibernate, whats the impact on the backup and any files being backed up at that moment? Does it make a difference if this is real-time or scheduled?
Can I do a hybrid image plan scheduled in addition to a file/folder real time plan without them interfering?
Will a file/folder real time plan generate a failure anytime it runs a backup and fails due to no internet? If so, can that be limited for that plan? What happens if a client takes their laptop off-site, boots it up, then connects to a guest network 15-30min later? Do we get a bunch of queued failure emails in that 15-30min period when it finally can hit the internet?
What phone support options are there? Ive only ever done email and for me to ramp this up, I really need phone support.
Should I be encrypting within CB on each backup?
Is encryption performance impacting during backup/restore operations or pretty minimal on overhead?
Do I need to do more than AES-128 or is that secure enough for non-compliance data?
How good is the granular restore from images of VMs or bare metal?
Can I script the below (We have Continuum)? Install the client Create the backup plan of file/folder to cloud. Have the backup plan consist of C:\Users*
Can users get a read only view of their backup plans?
Use cases:
Cloud destinations will be to B2. Local destinations will be a USB 3.0 attached to the local server or a QNAP NAS on the network via shared folder.
Desktop/laptop File/Folder Real Time to cloud of C:\Users (exclude hidden/system) and any data drives on the machine. Secondary plan would be a once a day bare metal backup Hybrid.
Servers (non-virtual) this would be a Hybrid backup of bare metal as often as at least once a day and possibly more.
Servers (virtual) Hybrid backup of Hyper-V VMs and a bare metal of the host. Same schedule as above.
What issues can arise from the above cases that I need to check and solve ahead of time?