request refund for MSP license

hi,

i would like to request refund for the license on MSP as customer may want to switch to purchased license rather then MSP.
thanks.

regards,
leezy

[reply=“Lee Zhi Yuan;d1985”] Any refund requests would need to be discussed with your account manager. If you are not sure who manages your account, then please submit your question / request via this page: https://www.msp360.com/contact.aspx?category=sales

hi David. i posted my question in the support. it seems like no one is planning to take up my case. and it has been dragging a while… and from your last reply. thats 29 days ago…

[reply=“Lee Zhi Yuan;7245”] You need to speak with your account manager, not support. If you’re not sure who your account manager is, please send an email to [email protected] or use the link above.