Synchronization has been running for almost a day now

MSP360 Backup
1

I want to do a restore from an amazon glacier vault. I added the glacier account to cloudberry yesterday. It gave me the prompt about needing to sync first which is said would take a few hours. It’s been about 20-24 hours now and it still says its running.

Is this something that happens on the backend? i.e. it runs on amazon, or do i need to keep my PC running the whole time until it finishes? if it does need to stay on, will it mess something up if i turn it off and back on? do i need to cancel the sync and start over or anything?

Thanks

2

Nevermind - i left CB running for a while and it completed.

3

[reply=“merkl;d2239”] That process should normally take 4 - 6 hours. But I’ve seen customers that had to wait longer for Glacier to stage the data. If you start using S3 Glacier instead, you shouldn’t run into this issue as an inventory is kept automatically in regular S3.

Thanks for reporting back, and let us know if you have any other questions.