Unable to connect to remote computer as it doesn’t get past waiting for confirmation. I have the pro version for unattended access but still I am unable to connect. I cant access the remote unless I get in my car and drive there to allow access which defeats the purpose of paying for the software license.
Hi [reply=“Carol;d2704”] ,
Could you please send the diagnostic information from your computer to our support team? It will help us investigate and troubleshoot the issue.
Thank you.