• willyli
    0
    After upgrading from Cloudberry V7.9.7.71 to V8.0.0.277, I encountered the following errors on Azure backups:

    ERROR

    Backup storage error (code: 3017)
    The backup storage provider returned the following error: Blob access tier is not supported on this storage account type.
    ERROR

    An error occurred (code: 1003)
    Blob access tier is not supported on this storage account type.
    I reviewed the official update notes for version 8.0, which state:

    8.0 (24-Oct-2024)
    Features
    Microsoft Azure storage account: Azure Cold access tier is now supported as a backup destination in the Backup Agent.

    Could this new Cold Tier support be causing the error? Are there any adjustments I can make to resolve it?

    Thank you.

    Best regards,
  • garykao
    0
    I also got the same error message after updating.
    V7.9.7.71 --> V8.0.0.277
  • willyli
    0
    Problem Identified:

    Since General-purpose v1 does not support Blob Access Tier, it is recommended to use a General-purpose v2 or Blob Storage account. Simply upgrade from v1 to v2 in the Azure Blob control interface to resolve this error.

    Reference link: https://learn.microsoft.com/en-us/azure/storage/common/storage-account-upgrade?tabs=azure-portal
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