• marius
    0
    Editing the registry of the remote Quick Support Client with Win10 is impossible. Is it correct?
  • Anton Zorin
    30
    let us check this internally. We'll update the thread shortly.
    Thanks
  • Sergey N
    26
    Hello Marius,

    It might be related to the user access level, have you tried doing it from the normal client ?
  • marius
    0
    If the "Quick Support Client" on the remote PC is started with a shortcut and the shortcut is set in its Advanced Properties - "Run as Administrator", the problem is partly solved. Still remains a confirmation necessity by the remote user.
  • Sergey N
    26
    Quick Support is a light version of CloudBerry Remote Assistant that allows you to join a remote session without product installation and administrator permissions on a workstation. This is why I recommend using the full version.
  • NeilBryant
    0
    you can use the full version to support that
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