• mytechtoday
    0
    Hi,
    So, I am setting up a client, remotely, with Cloudberrylab's Drive.
    On my personal computer at my office, I can create the mapped drive to the S3 bucket.
    My client's computer, remotely controlled, can't see the list of buckets. On the clients machine, I can connect to the S3 account, and test the connection in the "Storage Accounts" tab.

    When I try to create the mapped drive in the "Mapped Drives" tab, it gives me an error when I click on the "..." button, which should bring up a interactive dialog of S3 buckets.

    As I said, on my computer it works fine. On my clients computer, I get this.cloudberry.jpg

    Do anyone have any suggestions.

    The client is running Windows 7 Pro
  • mytechtoday
    0
    The client's computer's firewall is turned off
  • Anton Zorin
    30
    do you use the same pair of keys?
  • mytechtoday
    0
    Error log:

    2019-08-02 14:08:14,469 [Drive] [1] INFO - Load user settings from: 'C:\Users\Thurber\AppData\Local\CloudBerryLab\CloudBerry Drive\UserConfig.xml'
    2019-08-02 14:08:14,485 [Drive] [1] INFO - Load user settings from: 'C:\Users\Thurber\AppData\Local\CloudBerryLab\CloudBerry Drive\UserConfig.xml'
    2019-08-02 14:08:14,532 [Drive] [1] INFO - Load service settings from: 'C:\ProgramData\CloudBerryLab\CloudBerry Drive\serviceConfig.xml'
    2019-08-02 14:08:14,532 [Drive] [1] INFO - Load mapped drives settings from: 'C:\ProgramData\CloudBerryLab\CloudBerry Drive\mappedDrives.xml'
    2019-08-02 14:08:14,578 [DriveTray] [1] INFO - ********************************************************************************************************
    2019-08-02 14:08:14,594 [DriveTray] [1] INFO - CloudBerry Drive TrayApp started. Version: 3.0.1.5
    2019-08-02 14:08:14,594 [Drive] [1] INFO - Load accounts settings from: 'C:\ProgramData\CloudBerryLab\CloudBerry Drive\accounts.xml'
    2019-08-02 14:08:15,109 [DriveUI] [1] ERROR - Ee: Failed to connect to an IPC Port: The system cannot find the file specified.

    at Ea.G()
    at Ea.g()
    2019-08-02 14:11:38,396 [Base] [8] ERROR - <?xml version="1.0" encoding="UTF-8"?>
    <Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>7B8C046A916C89D8</RequestId><HostId>H5OSqrOaXo+0BFzfYcl+V6hgX4bGTobeMuwKeaWgzKqDsedG0TsYLyxEqOmsCZ8u05DzLK0DQ7U=</HostId></Error>
    CloudBerryLab.S3Client.Exceptions.S3WebException
    Access Denied

    System.Net.WebException
    The remote server returned an error: (403) Forbidden.
    at System.Net.HttpWebRequest.GetResponse()
    at hj.a(hF )

    2019-08-02 14:11:38,401 [Base] [8] ERROR - Header x-amz-request-id: 7B8C046A916C89D8
    2019-08-02 14:11:38,401 [Base] [8] ERROR - Header x-amz-id-2: H5OSqrOaXo+0BFzfYcl+V6hgX4bGTobeMuwKeaWgzKqDsedG0TsYLyxEqOmsCZ8u05DzLK0DQ7U=
    2019-08-02 14:11:38,401 [Base] [8] ERROR - Header Transfer-Encoding: chunked
    2019-08-02 14:11:38,401 [Base] [8] ERROR - Header Content-Type: application/xml
    2019-08-02 14:11:38,401 [Base] [8] ERROR - Header Date: Fri, 02 Aug 2019 19:11:34 GMT
    2019-08-02 14:11:38,401 [Base] [8] ERROR - Header Server: AmazonS3
    2019-08-02 14:11:38,406 [S3] [8] WARN - InitializeItems
    CloudBerryLab.Base.Exceptions.AccessDeniedException
    Access Denied
    at hj.b(hF )
    at hj.C(hF )
    at hk.fb(hF )
    at hk.A(hF )
    at sh.B(ICancelable )
    at Wo.iE(ICancelable )
    at xP.A(Boolean , Boolean , String , Kd )
    CloudBerryLab.S3Client.Exceptions.S3WebException
    Access Denied

    System.Net.WebException
    The remote server returned an error: (403) Forbidden.
    at System.Net.HttpWebRequest.GetResponse()
    at hj.a(hF )

    2019-08-02 14:12:07,836 [Base] [9] ERROR - <?xml version="1.0" encoding="UTF-8"?>
    <Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>94CD032953A81ED9</RequestId><HostId>ZJoPttehOkURCTQyQjByaUE8tKsYEJn1ETiaYBBZ7xzdZRgFo8wKLcUyY5cNBuRXtDwfjaCN+Yg=</HostId></Error>
    CloudBerryLab.S3Client.Exceptions.S3WebException
    Access Denied

    System.Net.WebException
    The remote server returned an error: (403) Forbidden.
    at System.Net.HttpWebRequest.GetResponse()
    at hj.a(hF )

    2019-08-02 14:12:07,836 [Base] [9] ERROR - Header x-amz-request-id: 94CD032953A81ED9
    2019-08-02 14:12:07,836 [Base] [9] ERROR - Header x-amz-id-2: ZJoPttehOkURCTQyQjByaUE8tKsYEJn1ETiaYBBZ7xzdZRgFo8wKLcUyY5cNBuRXtDwfjaCN+Yg=
    2019-08-02 14:12:07,836 [Base] [9] ERROR - Header Transfer-Encoding: chunked
    2019-08-02 14:12:07,836 [Base] [9] ERROR - Header Content-Type: application/xml
    2019-08-02 14:12:07,836 [Base] [9] ERROR - Header Date: Fri, 02 Aug 2019 19:12:04 GMT
    2019-08-02 14:12:07,836 [Base] [9] ERROR - Header Server: AmazonS3
    2019-08-02 14:12:07,841 [S3] [9] WARN - InitializeItems
    CloudBerryLab.Base.Exceptions.AccessDeniedException
    Access Denied
    at hj.b(hF )
    at hj.C(hF )
    at hk.fb(hF )
    at hk.A(hF )
    at sh.B(ICancelable )
    at Wo.iE(ICancelable )
    at xP.A(Boolean , Boolean , String , Kd )
    CloudBerryLab.S3Client.Exceptions.S3WebException
    Access Denied

    System.Net.WebException
    The remote server returned an error: (403) Forbidden.
    at System.Net.HttpWebRequest.GetResponse()
    at hj.a(hF )
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