"Product total size limit exceeded" for small backup to empty bucket
I currently get a "Product total size limit exceeded" for any backup plan I attempt to run. I am trying to backup my Windows Server with CloudBerry Backup Server Edition 5.3.1 to an empty B2 bucket. When I check my Storage Account used space in CloudBerry (Welcome > Storage Accounts > Update Storage Usage) it shows "Used space: 4.01 TB (Original: 5.41 TB)". However, if I log in to B2 I have only one bucket which shows "Current Size: 3.6 MB". I verified that my CloudBerry backup plan is attempting to back up to that B2 bucket.
Why won't CloudBerry pick up the correct bucket size? I am only trying to back up a 60 GB hard drive (45.1 GB used) so this shouldn't be an issue.
Most likely you deleted a lot of data outside of the software. Synchronizing local repository via
tools > options > repository
Thank you, it looks like this solved my issue.
Sign in or register to add a comment.
Add a Comment
Welcome to MSP360 Forum!
MSP360 Managed Products
Managed Backup - General
Managed Backup Windows
Managed Backup Mac
Managed Backup Linux
Managed Backup SQL Server
Managed Backup Exchange
Managed Backup Microsoft 365
Managed Backup G Workspace
Backup for Linux
Backup SQL Server
Connect Free/Pro (Remote Desktop)
Backup Failed - Total Size Limit Exceeded
Total size exceeded 200GB
The commercial limit has a (1.00 TB) limit for backup size, which was exceeded
FAQ - Managed Backup - Customization
Terms of Service
Useful Hints and Tips
Created with PlushForums
© 2023 MSP360 Forum