• TheRale
    0
    What happens to files already backed up to AWS Glacier if I change the encryption key? Just realized that that I managed to loose (or not even record) my encryption key. Not sure how that happen I am usually pretty good documenting stuff.
  • Matt
    91
    If you have the original backup plan for these files intact please contact our support team.
    Overall, if you change the pass for the plan all of the data set needs to be reuploaded.
  • TheRale
    0
    Yes, I do have access to backup plan. Thank you Matt, I'll open ticket with support team.
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