• Egor
    0
    The issue is when I connect to remote computer and click on Windows login page i receive 'Screen sharing is paused by remote computer' message and therefore unatended access is being suspended, and can only be continued once somebody manually perform windows login.
    What it can be related to? I turned UAC down, although no UAC pop-ups may occur during windows login process, also I made sure no RDC session is on remote computer during my login attempt.
    Any way to solve it?
  • Sergey N
    21
    Hello Egor,

    Please send us the diagnostic info from both of the machines. You can do this simply by navigating to Main Menu - Diagnostic, don't forget to mention this thread in the description. Thank you.
  • Egor
    0
    both diagnostics were performed, ticket numbers are 280492 (machine that initiated Unattended Access) and 280494 (machine that I was connecting to), timestamp is around 12:39
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