Hello Mark,

It really looks like some local connection issue, we do not have anything like that, nor do we have any outages that would result in such disconnects. I would suggest checking the connection and any kind of security software installed on your machine. Perhaps it is seeing the software as malicious and you need to whitelist it.

Many thanks Sergey! I appreciate the advice.

Best!

I Just started using CloudBerry Remote Access and having the same problem, thought the secure key would help but it didnt

please provide a bit more details on your issue, be careful with posting the personal data though.