• Mark Sheldon
    0
    Hey everyone,
    I have installed CloudBerry Remote Access and when I open it, it connects and disconnects arbitrarily (every 10 seconds or so). Is there a setting somewhere that I am not seeing to stabilize the connection?
    thanks in advance.
  • Sergey N
    26
    Hello Mark,

    It really looks like some local connection issue, we do not have anything like that, nor do we have any outages that would result in such disconnects. I would suggest checking the connection and any kind of security software installed on your machine. Perhaps it is seeing the software as malicious and you need to whitelist it.
  • Mark Sheldon
    0
    Many thanks Sergey! I appreciate the advice.

    Best!
  • Bancroft
    0
    I Just started using CloudBerry Remote Access and having the same problem, thought the secure key would help but it didnt
  • Sergey N
    26
    please provide a bit more details on your issue, be careful with posting the personal data though.
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