• awf
    0
    MSP360™ Remote Assistant for Windows, version 2.5.051 Operating System Windows 10
    Remote user is able to logon and connect. The host computer locks up after a while leaving the remote user unable to operate the host computer.
    Please advise a fix.
    Thank you.
    1577721600_1577721600_N_T_O0
  • Lance
    0
    I am also running into issues with very slow connections and locking up. It seem to happen with several of my connections after the last video conf. upgrade. I am unsure if it is a bandwidth issue or an application problem.
    Please help.
  • Sergey N
    26
    It really looks like some kind of connection issue, could you please provide a bit more details on how this happens. Or if you can reproduce this scenario please send us the Diagnostic Info from the Main Menu right after this lock-up happens. Please mention this forum post in the description. Thank you.
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