Think I may have figured it out, possibly.
There's two taskbars the one at the top and the one at the bottom I suspect I may have inadvertently clicked on the full access icon at the bottom which would have turned this off leaving me in view only mode. How do I get rid of the shared to task bar?

Hello,

First of all, I would suggest using the Unattended Access feature, which will get rid of those access issues and view-only mode and provide a much more secure way of working with the remote machine:

https://help.msp360.com/cloudberry-remote-assistant/using-remote-assistant/encryption-and-unattended-access

As for the taskbar, can you post a screenshot? Not really sure I understand how it looks, thank you.

It would also appear that if I try and install and app remotely this make my access go to view only. I assume that this is a security feature. I have yet to try encryption as it failed last time and I couldn't access anything. I I enable encryption on both PC's will I then be able to remotely install applications?

OK, so after a little bit more time I now have it all working, encryption is enabled and now I can install apps remotely, should I wish to.
Where I "failed" last time was at the entering the password stage ....trying to enter it on the first screen where the login is formatted like "Windows10/Username" brings up a "waiting for unattended access confirmation" which fails, but clicking on the "access using PIN "option but entering password rather than PIN and all works fine.
Previously when I tried to work with encryption enabled I also got this message "Unable to connect, Another Connection is established. " BUT this time around I managed to avoid getting this error.
I'm fairly confident, it's all up and running just fine now, fingers crossed.