Missing Mouse Cursor After Disconnect
I can login and control a remote laptop (Dell w/ Windows 10) without any issues. However after I have disconnected / signed off the remote session the laptop user is unable to see the mouse cursor or use the mouse. Restart doesn't help, neither does changing the cursor properties, appearance or windows theme. Any suggestions would be appreciated as the laptop is currently unusable. Thanks.
I am unaware of any issues that would cause what you are describing. Have you tried uninstalling the agent? Is the mouse working but not visible - meaning you can click and drag but simply cannot see it on screen? Or, are you saying the mouse is completely disabled?
In the meantime, please check this Microsoft Answer as there are some Windows 10 hotkeys that can affect the cursor:
Same here, tested with different builds and session stop variants, never triggered such cursor behavior.
Sign in or register to add a comment.
Add a Comment
Welcome to MSP360 Forum!
MSP360 Managed Products
Managed Backup - General
Managed Backup Windows
Managed Backup Mac
Managed Backup Linux
Managed Backup SQL Server
Managed Backup Exchange
Managed Backup Microsoft 365
Managed Backup G Workspace
Backup for Linux
Backup SQL Server
Connect Free/Pro (Remote Desktop)
My PC crashed during a remote session - drop shadows and cursor shaw missing
Missing the CloudFront option when right clicking a folder
anyone notice filename encryption is missing on cloudberry 6.02.22
Creation of recovery disk don't start - WAIK is missing, but it is installed
Terms of Service
Useful Hints and Tips
Created with PlushForums
© 2024 MSP360 Forum