My PC crashed during a remote session - drop shadows and cursor shaw missing
Has anyone experienced this? Normally shadows are removed during sessions but my PC is stuck without them. How can I unblock this because changing in performance and visual effects (windows advanced settings) does not restore them.
. Do you use the latest version,
If no, please update and try again.
If yes, we will need the app logs (you can send them from Menu > Diagnostic) and event logs (System and Application, please send them attached to
) from both PCs.
Please refer to this forum thread while sending all the information.
Thanks in advance
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