• Chuck Coleman
    0
    Hi, I remote from my computer, (Computer "A"), into a friends computer, (Computer "B"). No problem. I configured a new Dell laptop for him, (Computer "C"), to allow him to remotely access Computer "B" when he travels. All three computers use Build 2.4.1.19 and Windows 10. From Computer "C" when I connect to Computer B is incredibly SLOW. I mean when I click on an icon on the remote Computer "B" I could go get a cup of coffee before the remote computer does anything. Not the same behavior when I use Computer "A" to remote into Computer "B". What troubleshooting steps should I look at? Very confusing. Note, from the new Dell computer, web performance is amazing! Things snap into place, fast.
  • Tricia
    0
    Did you find a solution to this? I am experiencing the same issue with a new Dell.
  • David Gugick
    86
    Support had asked that customer to submit a support ticket. Please submit the logs from the product.
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