Updated to 2.5.0.83 and lost all connect info.
  • Royce Fessenden
    2
    I just updated my computer to use Remote Desktop 2.5.0.83 and now all the connect information is lost for the remote computers. For most of them I have the ID and Public Key. But for one, the one I need right now, it means a site visit, as there is no one at the site who would have a clue where to look.

    Does anyone know where the connect info was stored in the previous releases? (2.0.xx I think, maybe 2.1) Is there any way to recover it?
    Royce Fessenden Options
  • willy
    0
    Me too and cannot find answer
    willy Options
  • Sergey N
    26
    Does anyone know where the connect info was stored in the previous releases? (2.0.xx I think, maybe 2.1) Is there any way to recover it? — Royce Fessenden

    Hello Royce and Willy,

    This info stored in the %programdata%\Remote Desktop or Remote Assistant depends on the version you used previously. However, I have to mention that if you were using version 2.0.x I really doubt it will be restored, the version is too old I'm afraid
    Sergey N Options
  • willy
    0
    [replyThis is of no help since the update overwrote the program.

    By the way Sergey, I believe you are the one that responded to my ticket and then abandoned me. I am now being blocked from any contact with your company.

    I find it unconscionable that Cloudbery asked us to update the software wit NO WARNING that we would totally lose functionality.

    ="Sergey N;8247"]
    willy Options
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