• Spires
    0
    Due to the requirement to update the remote desktop software from 2.4.x to the current 2.5.x, I've made the update. When trying to launch the software, I get the message "Remote desktop is already running." There is no way to open the interface.

    I have this on two Windows 10 PCs that have been updated and they both react the same way. Please advise.
  • David Gugick
    89
    Can you verify it's not somehow installed twice from control panel? If you can see the two installs, then I would uninstall, restart the PC, make sure it's fully uninstalled and not running in the tray, and then reinstall.
  • RtheC
    0
    See if this is the same issue - I have this happen after each update on two machines, while the others work fine.

    https://forum.msp360.com/discussion/1706/latest-version-refuses-to-show-program-window
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