• Ben Krause
    1
    I have the Cloudberry MSP Backup software on a server and use Wasabi cloud storage. In the backup program I want to go into Backup Storage and delete an entire folder that was backed up by mistake from the Cloud Storage. When I click on a folder on the left, it only shows files on the right. So I can't right click the main folder and then go to the right pane and delete the sub-folder. When I right click on the folder on the left side, it does not give an option to delete, it only has restore, update cloud file info, and refresh.

    How would I go about deleting an entire folder from the online storage?

  • David Gugick
    107
    Which backup format are you using? Legacy or the new backup format? And this is a File based backup, correct?
  • Ben Krause
    1
    I'm 'not sure. It's a backup plan I created on 5/11/2020, I'm using Build 6.3.9.12 and yes it's a file based backup. I'm not sure how to tell what backup format I'm using with regards to new or legacy but hopefully that answers your questions.
  • Steve PutnamAccepted Answer
    23
    Just Be sure that you have “ allow Data Deletion in Backup Agent” selected under companies: Agent options. You should be able to remove unwanted folders.
  • Ben Krause
    1
    Thanks Steve Putnam! That was it. For anyone else, this is a picture of the setting I had to check
    fx63bfxa6k7w1ezr.jpg
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