• Adam Macielinski
    0
    When logging into the CloudBerry web access portal (ip address:43212) and using the server login ID and password, I get to the home page just fine (the list of backup plans). However, every second, the page auto-refreshes along with a message along the top "Awaiting response from the service, please wait...". Because of the auto-refresh, none of the other menu options can be picked. CloudBerry version is 3.3.0.11 . Rebooting the server makes no difference. Appreciate thoughts!
  • David Gugick
    108
    this is a known issue some customers are reporting with that version. It's expected to be corrected in version 3.3.1, but I don't have a release date for it yet. I would recommend you open a support case so the team can review the diagnostic logs. I've added your forum post to the open item.
  • Adam Macielinski
    0
    Thanks for the v quick responses
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