• jehringer
    0
    Hello,
    We recently had to reinstall Cloudberry Explorer Pro and the DLL file for PSsnapin appears to not be in the location it needs to be. How does one get the file?
    - Jesse
  • jehringer
    0
    Hi David, I have looked through the article but when I run the command in Powershell, it says the PSsnapin is not found. After a fresh install, the dll file is still not found.
  • David Gugick
    107
    somehow I pasted the wrong URL. Please refer to this page on registering the powershell snap-in. https://www.msp360.com/resources/documentation/cli-api/msp360-explorer/powershell/amp/
  • jehringer
    0
    Yeah we have tried that documentation. We ended up getting the dll file from the support people but when we run the install command, we get the following:
    'An exception occurred while trying to find the installers in the C:\Program Files\CloudBerryLab\CloudBerry Explorer\CloudBerryLab.Explorer.PSSnapIn.dll assembly.
    System.Reflection.ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.
    Aborting installation for C:\Program Files\CloudBerryLab\CloudBerry Explorer\CloudBerryLab.Explorer.PSSnapIn.dll.
    Rolling back assembly 'C:\Program Files\CloudBerryLab\CloudBerry Explorer\CloudBerryLab.Explorer.PSSnapIn.dll'.'
  • David Gugick
    107
    Did you install according to the directions in the article? Can you post the command you ran and also please note the OS and platform (x86 / x64). Thanks.
  • jehringer
    0
    Yes, we uninstalled Cloudberry pro then reinstalled the program. We went to the location C:\Program Files\CloudBerryLab\CloudBerry Explorer and ran PowerShell from that location. We ran the following command 'C:\Windows\Microsoft.NET\Framework\v4.0.30319\InstallUtil.exe CloudBerryLab.Explorer.PSSnapIn.dll' and received the error that CloudBerryLab.Explorer.PSSnapIn.dll could not be found.
    We have this installed on Microsoft Windows Server 2019 Standard on the x64 based.
  • David Gugick
    107
    And you have you installed the necessary prerequisites?
    • .NET Framework 4.0 (full version)
    • Windows Management Framework 3.0

    If so, I think you'll need to reach out to Support again for assistance.
bold
italic
underline
strike
code
quote
ulist
image
url
mention
reveal
youtube
tweet
Add a Comment