Waiting on Confirmation - PRO version
  • Carol
    0
    Unable to connect to remote computer as it doesn't get past waiting for confirmation. I have the pro version for unattended access but still I am unable to connect. I cant access the remote unless I get in my car and drive there to allow access which defeats the purpose of paying for the software license.
    Carol Options
  • IvanS
    3
    Hi
    ↪Carol
    ,
    Could you please send the diagnostic information from your computer to our support team? It will help us investigate and troubleshoot the issue.

    Thank you.
    IvanS Options
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